“Whole-document” layout. Proper process analysis requires scanning, on a computer screen or on a single page, large portions of a 1-2-3 step Working Procedure (SOP) document. For proper analysis and tweaking, this is critical
Features
As a new working procedure is created, or an existing one updated, notification is automatically emailed to pre-selected recipients
Prerelease collaboration on a new or modified Working Procedure is private, simple and fast
Point-of-sale immediacy: Fast internal review and approval for any primary document, new policy, procedure or form
“Bottom up” architecture: so your front line people can quickly and easily submit fast suggestions for document improvement
“Quick-start” guide. You’ll be up-and-running in minutes. Ockham reigns! (Google Ockham’s law…)
Confidentiality: Absolute privacy between departments and individuals; highly customizable
24/7/365 telephone access to our operational center in Bend, Oregon, USA. Anytime, talk to a live human being(!)
Easy customer-feedback loop and 24/7/365 customer service protocol so we can take action on your thoughts, complaints and suggestions FAST. Upon receiving your request, response and action from us will happen very quickly during our office hours (7-4, Monday through Friday). After-hours, we’ll respond at the beginning of the next regular business day (but many times much sooner)
Easy ad-hoc submission of recommended procedure tweaks from staff showing proposed changes via editing functions
Step-by-step tutorials for the creation of Strategic Objective, Operating Principles and Working Procedure documents
Quick access, retrieval of documents via Google type search-by-keyword
Multimedia applications: simple to imbed illustrations, photos and videos
Access via multiple locations and devices
Ability to browse through departmental tree-based folders
Inter-linking of procedures
Automatic cloud-based back-up
There is no time limit on the free plan. You can always upgrade to a different plan if you need more procedures or users