“This is the simplest, most useful
documentation software available.
Business Documentation Software
exactly conforms to the
Work the System Method.”
–Sam Carpenter
Business Documentation Software is simple to use. There’s no fluff or excess.
Business Documentation Software exactly conforms to the Work the System Method. It’s an intuitive and simple platform designed to make it easy for you to create, tweak and store your three primary documents and your own Working Procedures as described in Part Two of Sam’s book.
Business Documentation Software’s architecture is “Bottom Up.”
The Business Documentation Software protocol ensures that your documents are available for use only after they’ve been thoroughly reviewed and approved per your management chain of command. This guarantees that your staff is following the most accurate and up-to-date policies and procedures.
Excerpt from the Fourth Edition of Work the System: The Simple Mechanics of Making More and Working Less. “The very beginning stage of documentation is where the ball is usually dropped – where a massive 'error of omission' can occur – not just because this is new, but also because the awful habit of being comfortable with fire-killing is still in full force, still poised to haul one back into chronic mole-whacking.”
Overview, from Sam Carpenter
Business Documentation Software exactly conforms to the Work the System Method. It’s an intuitive and simple platform designed to make it easy for you to create, tweak and store your three primary documents and your own Working Procedures as described in Part Two of Sam’s book.
Business Documentation Software is simple to use. There’s no fluff or excess. It’s about “bottom up,” point-of-sale, and never-ending system improvement.
Business Documentation Software is cloud-based and so is fully accessible from anywhere, and is compatible with all popular devices.
History and Development:
You know by now that I am passionate about keeping things simple. The Business Documentation Software team is a talented, tight-knit, get-it-done-now crew. Marcello and Manu, our long-term programmers located in Italy and Romania respectively, and who work for me full-time and exclusively, are brilliant, and the rest of my American-based Bend, Oregon team has also been with me for years. No part of BDS is outsourced. It’s created from scratch by my in-house IT engineers.
Trust this: they all get what my book is about and what we want this software product to be. It’s an exact reflection of how my companies operate day-to-day.
Regarding the systems mindset, there are nuances that matter and features that must be included if things are going to be intuitive and move fast. You won’t find these subtleties in any of the other process documentation software platforms that are available.
If you choose to use Business Documentation Software, of course we welcome your comments and specific suggestions. It’s bottom-up!
-sam
Features
As a new working procedure is created, or an existing one updated, notification is automatically emailed to pre-selected recipients
Step-by-step tutorials for the creation of Strategic Objective, Operating Principles and Working Procedure documents
Prerelease collaboration on a new or modified Working Procedure is private, simple and fast
Quick access, retrieval of documents via Google type search-by-keyword
Multimedia applications: simple to imbed illustrations, photos and videos
“Bottom up” architecture: so your front line people can quickly and easily submit fast suggestions for document improvement
Access via multiple locations and devices
“Quick-start” guide. You’ll be up-and-running in minutes. Ockham reigns! (Google Ockham’s law…)
Ability to browse through systems tree-based folders
Confidentiality: Absolute privacy between departments and individuals; highly customizable
24/7/365 telephone access to our operational center in Bend, Oregon, USA. Anytime, talk to a live human being(!)
Automatic cloud-based
back-up
Easy customer-feedback loop and 24/7/365 customer service protocol so we can take action on your thoughts, complaints and suggestions FAST. Upon receiving your request, response and action from us will happen very quickly during our office hours (7-4, Monday through Friday). After-hours, we’ll respond at the beginning of the next regular business day (but many times much sooner)
Business Documentation Software Fits Your Business
To get started, click the “Start Your Free Trial” button below. The agreement is month-to-month: there is no long-term commitment.
Up to 10 users
Unlimited procedures
Additional users $9/mo
30-day Free Trial
$99/mo
Customer service?
24/7/365 by email or phone (yes you can talk to a live human being, anytime). Go to Contact for more information.
Frequently Asked Questions
Q. What is the basis of Business Documentation Software’s development?
A. It’s the natural offshoot of Sam Carpenter’s book Work the System: The Simple Mechanic of Making More and Working Less
Q. How long will it take me to begin using the software?
A. We’ve designed it to be very intuitive. However, there are brief tutorials giving exact instructions
Q. Why is documentation important for my business?
A. It’s about efficiency. This is from Work the System: “With your documentation you will transform ephemeral, feather-in-the-wind organic processes into iron-clad mechanisms that do your exact bidding every single time.”
Q. Are there examples of the various documents?
A. Yes, in the Appendix C of Work The System book. Learn more at www.workthesystem.com
Q. Is there more detailed information about how to create the various documents?
A. Yes, in the Appendix C of Work The System book. Learn more at www.workthesystem.com
Business Documentation Software Resources
Sample Documents and Procedures
Contact Info
The Centratel Building
141 NW Greenwood Ave., Ste 200
Bend, OR 97703
Phone: 800-454-1264
For technical support:
support@businessdocumentationsoftware.com
For sales inquiries:
sales@businessdocumentationsoftware.com
Our team will get back to you Monday through Friday between the hours of 8am and 5pm (Pacific Time).